AI Senior Product Manager

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.

We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.

Opportunity:

We’re seeking a driven Senior Product Manager who will lead the ideation, delivery, and optimization of AI‑powered features within our product. You’ll focus on executing high‑impact AI functionality under strategic guidance from the Head of AI, partnering closely with engineering, design, data, and GTM teams to ship features that meaningfully improve customer outcomes