Services Specialist - TPRM Aravo - Risk and Brand Protection - Hyderabad

As a Services Specialist, Firm Risk, Compliance, and Governance Services on the Third Party Risk Management team, you will be responsible for:

Analyzing data in the TPRM Gateway to support reporting, diligence activities, and process monitoring for third parties of Deloitte U.S. Firms

Executing system queries, identifying anomalies, and supporting issue resolution against defined operational objectives

Providing technical support for TPRM Gateway, including user access, user interface, reporting, monitoring, bulk import jobs, and process support

Troubleshooting platform issues, documenting changes and defects, and coordinating fixes and vendor support cases as needed

Collaborating with stakeholders in the US and USI to process third-party submissions, support business requirements, and improve the efficiency of the TPRM Gateway

The team

You will be part of a dynamic, cross-business Risk Management team dedicated to driving impactful value and change throughout the organization. Our team values collaboration, creativity, and a result-oriented approach to solving complex business challenges.

If you have experience in driving strategic Risk Management Programs and a passion for leading high-priority initiatives in a complex, cross-business environment, Deloitte's Businesses Operations & Integration Operate Risk & Quality team is the perfect fit for you.

Location: Hyderabad

Shift Timings: 2:00 PM to 11:00 PM IST

Required:

MCA, B.E, B.Tech, or B.Sc

4 to 6 years of experience in application configuration, administration, development, or platform support

Experience supporting user requests, issue resolution, or ticket queues in an enterprise application environment

Experience troubleshooting applications or platforms and documenting fixes, changes, or support activities

Experience using Microsoft Word, Excel, PowerPoint, Teams, SharePoint, ServiceNow, Jira, and Confluence

Experience reading and writing system logic, including conditions and validations

Preferred:

Experience with Aravo configuration

Experience with Transact-SQL queries for ad-hoc reporting in SQL Server

Experience building reports in Tableau, SQL Server Reporting Services, or Excel

Experience creating design documentation for application configuration using Microsoft Visio or similar data modeling tools

Experience in investigations, forensic reviews, or implementation testing

Experience on data analytics projects involving data mining, query development, data quality assessments, or statistical analysis

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