Happiest Minds
JD 18+ years of total IT experience At least 6+ years of hands-on experience in managing and delivering large programs as a Delivery/Program Manager At least 5+ years of experience in managing projects using Agile methodologies 8+ years proven experience delivering D365 CRM Working experience with Retail, CPG customers. Lead Multiple client delivery, meeting revenue, gross margin and client satisfaction goals Technical expertise in Digital Technologies includes Data & Analytics, IOT Awareness in DevOps and CI/CD Awareness in Cloud implementation Azure, AWS Expertise in development processes (agile, iterative incremental and other latest methodologies), quality and testing best practices.
Proven working experience in program/project management and associated processes Program/Project planning, tracking, and Reporting with KPIs and SLAs Develop and control deadlines, budgets and activities Coordinating the projects and their interdependencies Resolving cross-program issues and strategic issues with senior stakeholders Collaborate and manage resource requirements Identifying and managing risks and issues and taking corrective measurements Managing stakeholders’ communication Account mining and growth Working with Vendor team to deliver the services to end customer. Program Governance Outstanding leadership and organizational skills P&L Management Excellent client-facing and internal communication skills Excellent communication, presentation and planning skills