Social Worker

Key Responsibilities Patient Services & Support Coordination · Facilitate admission and registration of new child patients under CanKids. · Support doctors and families in planning treatment and associated cost estimations. · Bridge communication between medical teams and families. · Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided. · Regularly update treatment and support progress in the patient database. Chattai Clinic and Hospital Unit Coordination · Assist in operating Chattai Clinics and running daily CanKids hospital activities. · Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs. · Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities. Documentation & Data Management · Maintain complete and accurate documentation for new patients including ID verification and case files. · Maintain and update patient databases (PIS/MSF/Salesforce). · Coordinate documentation for government schemes, grants, and external support. · Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting. Administrative & Financial Responsibilities · Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements. · Administer assigned support programs including Jiv Daya or other donor-linked initiatives. · Track FCRA fund usage and ensure compliance. · Coordinate with the Program Officer and Medical Officer for operational matters. Awareness & Community Engagement · Conduct awareness sessions about childhood cancer in hospital and community settings. · Disseminate the message of “You Are Not Alone” to families and caregivers. · Participate in outreach activities, health camps, or advocacy programs. Other Extended Duties Perform additional tasks as assigned by the Reporting Manager. Requirements Required Qualifications and Skills: · Education: Masters in Social Work (MSW) from a recognized institution · Experience: 2–3 years in social work, preferably in hospital/healthcare settings Skills & Competencies: · Computer literacy (MS Office, Internet) · Good communication (spoken & written English) · Knowledge/experience in pediatric oncology preferred · Ability to coordinate with healthcare teams and beneficiaries · Data management and report writing · Empathy, problem-solving, and cultural sensitivity Key Competencies: · Compassionate and Patient-Centric Approach · Case Management & Documentation · Interpersonal & Communication Skills · Stakeholder Coordination (internal & external) · Multitasking & Time Management · Teamwork and Adaptability Key Deliverables · Smooth onboarding and support for every new child admitted under CanKids services · Timely data entry and documentation of patient cases · Active facilitation of psychosocial support and service delivery · Regular submission of reports and updates to Program Officer · Maintenance of good coordination with hospital authorities and care teams · Participation in hospital and community-based awareness activities *CanKids KidsCan is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all individuals are welcomed and respected. We encourage applications from candidates of all gender identities, sexual orientations, abilities, ethnicities.