Jobgether
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tier One Telecom Support Engineer based in India. This role provides frontline technical support for telecom and connectivity services, helping customers maintain reliable communication infrastructure. You will troubleshoot network and transport-related issues, collaborate with carriers and internal teams, and ensure service disruptions are resolved efficiently. The position requires strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced support environment. You will work with a variety of telecom technologies, including voice, internet, WAN, SD-WAN, and network security solutions. This opportunity is ideal for professionals who enjoy problem-solving, customer interaction, and delivering high-quality technical support. You will play a key role in maintaining service reliability and customer satisfaction.