Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Position type: Full-time employee

Location: Onsite - Noida, India

We are looking for an Operations Manager who can bring structure, discipline, and visibility to a complex global delivery environment. This role is responsible for ensuring that our operations run with accuracy, predictability, and strong financial control—across revenue, cost, vendor management, and reporting.

You will serve as the central point of accountability for operational performance, partnering closely with senior leaders across Delivery, Finance, Sales, RevOps, and PMO. This is a hands-on leadership role that blends financial ownership, process rigor, and team leadership.

If you enjoy building clarity in fast-moving environments, driving operational excellence, and leading teams to deliver consistently high standards, this role offers strong impact and growth.

What You’ll Do

Own Financial & Revenue Operations

Manage global delivery financials including revenue, cost, margin, utilization, AR, and AP

Ensure accurate revenue recognition, invoicing, reconciliation, and financial close

Partner with Finance and PMO to track revenue movement and enforce financial discipline

Drive on-time vendor payments and maintain strong financial hygiene across operations

Lead Vendor & Contract Management

Oversee end-to-end vendor lifecycle including onboarding, contracts, and governance

Ensure compliance across MSAs, SOWs, and commercial terms

Track vendor costs, optimize pricing, and improve vendor performance and experience

Drive Reporting, Insights & Operating Cadence

Own operational and financial reporting, dashboards, and KPIs

Publish weekly, monthly, and quarterly insights for leadership

Establish operating rhythms to track performance, risks, and efficiency

Translate data into actionable insights for business leaders

Improve Processes & Operational Efficiency

Identify and implement process improvements to reduce effort, cost, and cycle time

Standardize workflows, ensure SOP adherence, and maintain audit readiness

Lead automation and system improvement initiatives to modernize operations

Own Performance Management & Governance

Drive OKR tracking, reporting, and completion across the organization

Monitor performance trends and implement corrective actions

Track efficiency gains and cost savings tied to operational initiatives

Lead & Develop the Team

Manage and mentor a 7–10 member multi-functional operations team

Build a high-ownership, high-accountability culture

Provide coaching, define clear roles and success metrics, and support career growth

Manage capacity, performance gaps, and succession planning

Strengthen Systems, Tools & Automation

Build and maintain dashboards, MIS reporting, and executive views

Automate workflows and reduce manual dependencies

Leverage tools such as Power BI, Excel, SharePoint, Monday.com, and Copilot

Ensure data integrity across systems including Salesforce, VMS, and financial platforms

Oversee Logistics & Asset Management

Manage travel, events, and leadership logistics with cost and policy discipline

Oversee software, license, and asset lifecycle including procurement and audits

What You Bring

10+ years of experience in Operations, Finance Operations, or Delivery Operations

Strong financial acumen across revenue, cost, margin, AR/AP

Experience managing vendor ecosystems and contract governance

Proven ability to lead multi-functional teams and develop talent

Comfort working with senior stakeholders in high-expectation environments

Strong data and reporting skills; Power BI experience preferred

Experience driving process improvement, automation, or operational transformation

If you have a track record of driving operational rigor, financial accuracy, and team performance, we’d like to hear from you. Apply now to be considered.