Advanced Nurse Practitioner - Gurgaon

Position: Advanced Nurse Practitioner

Reporting To: SBU Head – Advanced Therapies, Commercial Operations

Location: Gurgaon, India (All India Role)

Job Purpose

To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.

Clinical & Therapy Implementation

Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs

Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies

Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy

Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations

Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams

Training & Education

Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies

Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers

Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance

Create and maintain training documentation, competency checklists, SOPs, and educational materials

Ensure continuous upskilling of customer clinical teams on Advanced Therapies

Customer Engagement & Relationship Management

Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders

Act as a trusted clinical advisor for customers adopting Advanced Therapies

Support customer retention and therapy expansion initiatives through strong clinical engagement

Gather customer feedback and share market insights with internal stakeholders

Commercial & Cross Functional Support

Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.

Provide clinical inputs during customer discussions, product evaluations, and therapy presentations

Support new product launches and therapy awareness initiatives in the market

Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies

Compliance & Quality

Ensure all clinical training and support activities comply with company policies and regulatory requirements

Maintain accurate documentation of customer training activities and field visits

Adhere to quality standards, infection control practices, and patient safety protocols

Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care

Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred

Experience in customer training, clinical education, or therapy implementation will be an added advantage

Key Skills & Competencies

Strong clinical knowledge of dialysis therapies and renal care

Excellent presentation, communication, and training skills

Ability to conduct hands-on clinical demonstrations and workshops

Strong interpersonal and stakeholder management capabilities

Problem-solving and customer-centric approach

Ability to work independently in a field-based role

Proficiency in MS Office and training documentation

Travel Requirement

Travel across India based on business and customer requirements

Preferred Attributes

Passion for clinical excellence

High learning agility and adaptability

Strong collaboration and team-oriented mindset

Ability to influence therapy adoption through clinical expertise