Social Worker

Key Responsibilities 1. Patient Services & Support Coordination • Facilitate admission and registration of new child patients under CanKids. • Support doctors and families in planning treatment and associated cost estimations. • Bridge communication between medical teams and families. • Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided. • Regularly update treatment and support progress in the patient database. 2. Chattai Clinic and Hospital Unit Coordination • Assist in operating Chattai Clinics and running daily CanKids hospital activities. • Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs. • Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities. 3. Documentation & Data Management • Maintain complete and accurate documentation for new patients including ID verification and case files. • Maintain and update patient databases (PIS/MSF/Salesforce). • Coordinate documentation for government schemes, grants, and external support. • Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting. 4. Administrative & Financial Responsibilities • Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements. • Administer assigned support programs including Jiv Daya or other donor-linked initiatives. • Track FCRA fund usage and ensure compliance. • Coordinate with the Program Officer and Medical Officer for operational matters. 5. Awareness & Community Engagement • Conduct awareness sessions about childhood cancer in hospital and community settings. • Disseminate the message of “You Are Not Alone” to families and caregivers. • Participate in outreach activities, health camps, or advocacy programs. Other Extended Duties • Perform additional tasks as assigned by the Reporting Manager. Requirements Skills & Competencies: • Computer literacy (MS Office, Internet) • Good communication (spoken & written English) • Knowledge/experience in pediatric oncology preferred • Ability to coordinate with healthcare teams and beneficiaries • Data management and report writing • Empathy, problem-solving, and cultural sensitivity Key Competencies: • Compassionate and Patient-Centric Approach • Case Management & Documentation • Interpersonal & Communication Skills • Stakeholder Coordination (internal & external) • Multitasking & Time Management • Teamwork and Adaptability