Sr. Quality Engineer

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

September 1, 2026

Business Unit:

Finance

Experience Level:

Experienced Professionals

Job Description:

What’s the role

If you are passionate about strengthening the quality, stability and governance of automation and AI solutions within Shell’s Digital ecosystem, this role offers an opportunity to contribute to enterprise-scale automation using Power Automate Desktop and Copilot Studio while working with global stakeholders.

Where You Fit In

As Shell continues to scale its digital , Transformation and automation capabilities across Finance Operations and other business functions, ensuring robustness, compliance, and sustainability of solutions is a key priority.

This role sits within the Digital Operations / Automation landscape, supporting quality engineering across automation solutions built using Power Automate Desktop (attended and unattended) and Copilot Studio.

You will work closely with Solution Architects, DigiOps teams, Process Owners, Control teams (FCDD/GRA), and developers across locations. The role requires strong alignment with Team’s Solution standard/ framework and automation governance practices.

What you will be doing

Ensuring stability and reliability of automations in BAU environments

Validating attended vs unattended automation design and orchestration

Incorporating control and audit requirements into quality engineering practices

Supporting fast-paced delivery cycles while maintaining compliance

Driving standardization and reuse across automation solutions

Keeping up with evolving Microsoft Power Platform and Copilot capabilities

Take ownership of the technical feasibility study and support the Access Management focal point and application BAO throughout the assessment.

Validate Power Automate Desktop flows (attended and unattended), including scheduling, triggers, and exception handling

Ensure quality of Copilot Studio solutions, including conversation flow, intent mapping, and fallback handling

Support release management, defect triage, and RCA in collaboration with developer or DigiOps teams ( if required).

Ensure compliance with controls (e.g., compliance document, audit) and documentation standards

Establish reusable testing frameworks, assets, and best practices

Partner with developers and architects to improve solution design and resilience

Support automation monitoring, performance validation, and continuous improvement

Contribute to strengthening governance and standardization across automation solutions

What you bring

8–12+ years of experience in Quality Engineering / Automation Testing / RPA validation

Proven experience with Power Automate Desktop (attended) and Blueprism.

Strong understanding of RPA orchestration, bot scheduling, exception handling, and logging

Working knowledge of Copilot Studio / conversational AI validation

Experience working within Shell environments (or similar enterprise frameworks)

Exposure to Power Platform (Power Automate Cloud, Power Apps)

Experience in integration testing, API validation and data reconciliation

Familiarity with SQL, SharePoint or enterprise data sources

Experience in monitoring and troubleshooting automation in production environments

Experience in Finance Operations / shared services environment

Knowledge of audit and compliance frameworks

Prior experience working on global DigiOps / automation teams within Shell

Demonstrates strong awareness of risk, audit and compliance requirements

Ensures controls are embedded early while balancing delivery timelines

Takes end-to-end ownership of quality and governance outcomes

Drives issues to closure with accountability and follow-through

Collaborates effectively with business, IT and control stakeholders

Communicates clearly and influences decisions where needed

Drives continuous improvement through RCA and standardization

Applies analytical thinking to solve complex problems and identify risks

Works effectively in global, cross-functional teams and shares knowledge

Adapts quickly and continuously learns new technologies and tools.

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