Team Lead - DC

Role Overview: We are seeking an experienced Team Lead – Data Centre Operations to manage and oversee day-to-day data centre activities, ensuring high availability, reliability, and performance of IT infrastructure. The role involves leading a team of engineers, coordinating incident management, ensuring compliance with operational procedures, and maintaining data centre standards. Location: Mumbai Experience: 6+ Years Key Responsibilities: • Lead and manage a team of L1/L2 Data Centre Engineers and ensure smooth shift operations. • Monitor and maintain data centre infrastructure including servers, storage, networking, power, and cooling systems. • Ensure 24x7 uptime and availability of critical infrastructure services. • Act as the first point of escalation for complex technical incidents and coordinate with L3 teams or vendors. • Plan and oversee rack & stack activities, server deployments, and infrastructure upgrades. • Monitor environmental systems such as power, UPS, cooling, and fire suppression. • Maintain and enforce data centre operational procedures and compliance standards. • Manage incident, problem, and change management processes. • Coordinate with vendors and third-party service providers for maintenance and support. • Ensure accurate documentation, asset management, and reporting of data center operations. • Conduct team training, mentoring, and performance monitoring. • Support capacity planning, infrastructure optimization, and preventive maintenance activities. Technical Expertise / Required Skills: • Strong knowledge of Data Centre Operations and Infrastructure Management. • Hands-on experience with server hardware, storage systems, and networking devices. • Experience with data centre monitoring tools and incident management systems. • Strong knowledge of Linux and Windows server environments. • Good understanding of networking protocols, VLANs, routing, switching, and firewall basics. • Experience in virtualization technologies such as VMware vSphere or Microsoft Hyper-V. • Familiarity with remote management tools (iLO, iDRAC, IPMI). • Experience with monitoring tools like Nagios, Zabbix, or SolarWinds. • Understanding of data center power systems, UPS, cooling systems, and physical infrastructure. • Experience in incident escalation, root cause analysis, and problem resolution. Leadership & Management Skills: • Ability to lead and mentor technical teams. • Strong incident management and decision-making ability. • Excellent communication and coordination skills. • Experience managing shift-based operations in a 24x7 environment. • Ability to handle high-pressure situations and critical outages. Preferred Certifications: • Cisco Certified Network Associate (CCNA) • VMware Certified Professional (VCP) • Red Hat Certified System Administrator (RHCSA) • ITIL Foundation Certification • CompTIA Server+ Educational Qualification: Bachelor’s Degree in Computer Science / Information Technology / Electronics / related discipline. About Us: Zybysis is a fast-growing technology company delivering enterprise infrastructure, data center, and cybersecurity solutions to clients. With a strong focus on reliability, security, and operational excellence, we support mission-critical environments for enterprise customers. Our teams combine technical expertise with strong service delivery to ensure high availability and performance across complex IT environments.