Invisible Agency
Custody Operations Specialist WHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors. WHAT WILL YOU BE DOING? Review and record cash and in-kind asset transfers in the trust accounting system Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines Coordinate with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the client’s platform Coordinate with receiving record keepers, to liquidate and transfer plan assets from the client’s platform Update, maintain, and review client data within CRM systems Ensure collaboration with all internal teams to meet expected timelines Support the creation and maintenance of written operating procedures related to assigned functions
The Necessities You're optimistic, flexible, creative, team-oriented, results-driven, and have the ability to effectively collaborate with both internal and external stakeholders Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations Demonstrate an affinity for learning, creating, and iterating rapidly Proactive and analytical, able to problem-solve and propose solutions Demonstrate a high degree of organization and dependability Ability to prioritize tasks and manage client expectations The Extras Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS) US Eastern Time (7:30am - 4:30pm) $5 per Hour