FIS
Client Contact Associate II
402, I Park , Plot No. 15, Udyog Vihar, Phase -IV, Gurugram- 122016, Haryāna, IndiaPosted 1 day ago
Skills
customer serviceinbound supportfis products and services knowledgeorder processingwarranty processingbilling and payment processingtroubleshootingroot cause analysiscrm softwareverbal communicationteamworkmentoring
Job description
Take on the role of Client Contact Associate II, providing customer support via telephone and resolving simple inquiries related to FIS products and services. Handle a high volume of consumer enquiries and escalate complex issues as needed. Ideal for candidates with strong customer service skills and experience in handling customer support.