Product Trainer

Job Role: Product Trainer for Doctors – Eka EMR Location: In-office Job Type: Full-time No of days working - 6 days ( Saturday WFH)

About Us

Eka is a cutting-edge healthcare platform revolutionising the way doctors manage their practices. Our EMR (Electronic Medical Records) software streamlines clinic operations and enables more efficient patient care. We are looking for a dedicated and articulate trainer to conduct online training sessions for doctors on how to best use our platform. Role Overview: We are seeking a motivated and engaging Online Trainer to conduct group training sessions for doctors using the Eka EMR platform. The ideal candidate will be fluent in English or Hindi, capable of holding attention throughout the sessions, and skilled in interactive and engaging teaching methods. Key Responsibilities: • Conduct online training sessions for Clinics and Hospitals on how to use Eka EMR effectively. • Deliver high-quality training, ensuring that all attendees understand the features and functionality of the EMR system. • Set up and configure doctors' accounts to ensure a seamless onboarding experience. • Maintain interactive and engaging training by encouraging participation and answering questions in real time. • Customize training sessions to cater to Clinics and Hospitals with varying levels of technical expertise. • Use real-world examples and practical demonstrations to facilitate learning.

Requirements

• Fluent in English and Hindi, with excellent verbal and written communication skills. • Proven experience in training, preferably in the healthcare or software industry. • Ability to keep participants engaged, using clear explanations and interactive methods. • Strong presentation and facilitation skills, with the ability to explain complex concepts simply. • Knowledge of EMR systems or healthcare technology (preferred but not mandatory; training will be provided). • Strong organisational skills and the ability to handle multiple training sessions. • Patient, approachable, and empathetic towards learners. Preferred Qualifications: • Bachelor’s degree or equivalent experience in healthcare, education, or a related field. • Experience with online training platforms (Zoom, Microsoft Teams, etc.). • Previous experience training medical professionals is a plus. Full-Time Employee Benefits: • Insurance Benefits - Medical Insurance, Accidental Insurance • Parental Support - Maternity Benefit, Paternity Benefit Program • Retirement Benefits - Employee PF Contribution, Gratuity, NPS, Leave Encashment • Other Benefits - Salary Advance Policy