Application Development & Support Specialist

Position Overview

The MDM Developer is a solid, independent contributor who builds and supports MDM platform features end-to-end. Owns features from development through production support under the “you build it, you support it” model. Works with moderate guidance from senior team members on complex design decisions but independently delivers sprint commitments and resolves production issues within their domain.

Platform Development & Enhancement

Build and configure MDM platform features across assigned domains

Implement match/merge/survivorship rules based on design specifications

Build and maintain hierarchy structures and relationship configurations

Build stewardship workflows and business rules per design specifications

Implement region-specific configurations including conditional attributes, validation rules, and approval routing per design specifications

Build and maintain custom data entry screens and validation rules per design specifications

Execute data mapping and onboarding for new sources per established patterns

Execute data migrations and bulk operations per migration plans

Implement platform enhancements and optimizations

Participate in design discussions and raise technical concerns

Platform Modernization

Execute modernization tasks per established plans and timelines

Implement data mapping per specifications during modernization phases

Perform regression testing and report discrepancies during modernization

Production Support, Troubleshooting & Incident Resolution

Own production support for features you built — resolve incidents within SLAs

Resolve data issues within your domain; escalate cross-system issues with root cause context

Analyze application and database logs to identify issue root cause

Identify patterns in recurring issues and propose permanent fixes

Debug data flows within your domain to identify where failures occur

Resolve defects in match/merge configuration and data processing logic

Execute data reconciliation tasks and validate synchronization

Collaborate with adjacent teams (data lake, ERP) when issues span system boundaries

Share knowledge on resolved issues through documentation and team sessions

Testing & Quality

Develop and execute test cases for SIT and UAT

Perform system integration testing for assigned features

Participate in code reviews and incorporate feedback

Refactor code to improve readability and performance

Address technical debt in assigned areas

Use CI/CD pipelines for deployments and troubleshoot pipeline failures

Perform post-production validation for your releases; execute rollback procedures per established plans

Participate in DR testing and validate recovery procedures

Security & Compliance

Working knowledge of data security, information security practices, and SOX compliance procedures

Required Qualifications

6+ years hands-on MDM platform experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee)

6+ years advanced SQL experience — complex queries, joins, subqueries, data analysis (e.g., Oracle, SQL Server, PostgreSQL)

4+ years hands-on coding — write, debug, and refactor code (e.g., Java, Python, PL/SQL, shell scripting)

3+ years experience with match/merge, survivorship, and stewardship workflows

3+ years experience with data migrations and bulk operations

3+ years experience with data mapping and integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft)

3+ years experience using CI/CD pipelines and troubleshooting failures (e.g., Jenkins, GitLab CI, Azure DevOps)

2+ years experience with log analysis and monitoring tools (e.g., Splunk, ELK Stack, Datadog, CloudWatch)

2+ years experience with incident management using ticketing systems (e.g., ServiceNow, Jira)

Experience working across at least 2 MDM domains

Strong knowledge of SDLC: requirements, development, testing (unit, SIT, UAT), CI/CD, change management, release management

Preferred Qualifications

Multi-domain MDM experience

Manufacturing industry experience

Informatica MDM or Reltio platform experience

Familiarity with event-driven architecture and APIs

Awareness of AI/ML applications in MDM

Familiarity with graph database concepts

Familiarity with workflow orchestration

Experience working with adjacent data teams

Agile/Scrum delivery experience