Specialist Assistant Manager - Operations -Engagement - Hyderabad

Specialist Assistant Manager- Operations - Engagement - Deloitte Support Services India Private Limited

Support the delivery of a best-in-class Deloitte Global talent experience by providing operational, financial, and program management support across the Engagement Center of Excellence (CoE). This role helps ensure programs, processes, and team operations run efficiently and effectively while enabling successful execution of Engagement initiatives.

Work you'll do

As a Specialist Assistant Manager - Engagement - Operations on the Engagement Center of Excellence (CoE) team, you will be responsible for:

Support budget planning, forecasting, tracking, and reporting across the Engagement portfolio, including ConnecteD programming and headcount and maintain financial trackers, prepare routine reports and analysis, coordinate with Finance and Engagement teams on process adherence, and assist with fiscal-year documentation and year-end activities.

Coordinate the planning and delivery of engagement programs, launches, events, and ongoing initiatives, including operational requirements, calendars, meeting logistics, and stakeholder follow-up.

Maintain project plans, milestones, action items, shared inboxes, ServiceNow requests, and reporting tools to support program delivery.

Document and update processes, templates, toolkits, guidebooks, collaboration sites, and shared resources; identify opportunities to standardize operational practices.

Prepare meeting materials, presentations, reports, toolkits, and stakeholder communications, and support Global Neighborhood and other engagement initiatives.

The team

The Engagement Center of Excellence (CoE) supports the delivery of a consistent, high-quality Deloitte Global talent experience. The team partners with Engagement, Finance, and Talent functions to coordinate programs, manage operational processes, and support financial and program administration. It works with Deloitte India stakeholders to enable local delivery of global engagement initiatives, events, and leadership activities.

Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Required:

Bachelor’s or Master’s degree in Finance + Human Resources /

6-8 years of experience in operations, program coordination, employee engagement, or human resources.

Experience supporting budget planning, budget tracking, financial reporting, invoice processing, or spend tracking.

Experience coordinating programs, events, or operational activities using project plans, milestones, action items, and calendar management.

Experience preparing reports, presentations, toolkits, and business communications.

Advanced proficiency in Microsoft 365 applications, including PowerPoint, Teams, SharePoint, Outlook, and Excel, with expertise in VBA, macros, and building Excel dashboards using raw financial data.

Preferred:

Project Management or Business Operations certification.

Experience supporting global teams through virtual collaboration.

Experience using ServiceNow to manage requests or triage shared inboxes.

Experience coordinating employee engagement, culture, wellbeing, inclusion, or talent experience programs.

What success in this role looks like

The successful candidate is a highly organized and service-oriented professional who enjoys enabling others, improving operational efficiency, and supporting the successful delivery of employee engagement programs. They are proactive, detail-oriented, and excel at managing multiple activities while providing exceptional support to stakeholders and team members.