Medical Front Desk Receptionist

Job Overview

As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.

Triage front desk operations, answering phones, checking patients in/out.

Coordinate patient appointments and clinical care.

Manage incoming and outgoing shipments and deliveries.

Verify insurance benefits and collect payments.

Coordinate with billing department.

Provide exceptional client service to patients, staff and vendors.

Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.

Maintain the reception area, keep inventory of furniture and supplies.

Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.

Required Background

Undergraduate Degree

Active Medical Assistant License

At least 2 years of relevant work experience

Desired Qualities & Skills

Passion for mental wellness and client care.

Strong problem-solving skills, ability to figure things out on your own when needed.

Excellent verbal, written, and analytical skills.

Ability to manage electronic medical records.

Fluency with Gmail, Excel, Word or Google Drive, etc.