Senior Consultant Program Manager - Tungsten

Job Purpose :

Job Purpose :

The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is presented to our Partners and End Users as the subject-matter expert in the configuration and customization of Tungsten Automation Corporation product

Deliver Tungsten Automation Corporation solutions to customers based on requirements document

Provide technical leadership to the customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements

Work closely with the project manager to keep projects on schedule and within budget

Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location

Work independently in developing a solution per the customer’s requirements

Document all customer-specific configurations

Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.

Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective

Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.

6+ years’ experience in the field or a related area preferred

Must have excellent communication skills, strong organizational abilities, and a high degree of attention to detail.

Consultative communications style, effective listener

Good presentation and organization skills

Ability to collect and document business requirements, technical requirements, and process flows

Skills and Knowledge Required :

Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base

Consultative communications style, effective listener

Work collaboratively with team members, understand team objectives and help team meet these objectives

Understand customer’s goals and objectives

Adhere to established work schedule and plans

Demonstrate attention to detail

Demonstrate strong listening skills, asking questions to clarify for understanding

The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented

Strong technical, analytical, and problem solving/troubleshooting skills

Understanding of software development, architecture, and customization

Familiarity with Enterprise Application Services

SQL Server-based skills; in areas such as MS SQL Server architecture, design, and tuning

Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages

Ability to understand the functional design and technical project requirements

Working knowledge of one of the following domains: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP

Escalate support issues with appropriate internal resources when necessary

Transfer/share technical knowledge to others team members

Accurately and professionally document all work

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio

Ability to work alternative shiftother and client hours when necessary

Ability to travel to customer project locations as needed

Desired characteristics in candidates

Effective communication skills for technical and non-technical audiences

Analytical and proven problem-solving skills

High Emotional IQ

Embraces challenges

Team-orientation rather than an individual contributor

Compensation and start dates

Hiring now for immediate start

Salary: Competitive base and bonus determined by level and experience

WonderBotz is an Equal Employment Opportunity employer.