Sales Support Executive

Eurofins Analytical Services (India Pvt Ltd) is part of the global Eurofins Scientific network, one of the world’s leading organizations in laboratory testing and analytical services. The company operates across multiple sectors including food and feed testing, pharmaceuticals, agrochemicals, environmental analysis, and consumer product safety.

In India, Eurofins Analytical Services provides end-to-end laboratory testing solutions for industries such as food processing, export, hospitality, and retail. The company specializes in advanced analytical chemistry and microbiological testing using state-of-the-art instrumentation and internationally recognized methods.

Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Provide data and guides to help the sales team

Develop and monitor performance indicators

Manage sales tracking tools and report on important information

Keep record of sales trends

Liaise with account managers to develop specific sales strategies

Stay up-to-date with new product and feature launches and ensure sales team is on board

Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience

Suggest sales process improvements

Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, Food Technology, Biochemistry, or a related scientific discipline .