Specialist, Trustee Operations

We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.

We are seeking a detail-oriented and professional Specialist, Trustee Operations to join our team in Bengaluru, India. In this role, you will be responsible for managing various aspects of trustee operations, ensuring smooth processes and excellent customer service.

Review and execute trustee-related documents, maintaining accuracy and compliance with regulations

Process and update VA appraisals and related documents in the system

Collaborate with clients, appraisers, and legal teams to resolve issues and ensure smooth operations

Respond to inquiries from borrowers, lienholders, realtors, and attorneys via phone, email, and fax

Maintain and update team manuals and provide assistance to team members regarding operational issues

Perform quality control checks on trustee operations processes

Manage document recording and maintain accurate records

Assist in the review of foreclosure files and collaborate with the litigation team when necessary

Update and maintain various spreadsheets related to trustee operations

Contribute to the continuous improvement of trustee operations processes and procedures

Proven experience in Mortgage Trustee Servicing, title servicing, or foreclosure

In-depth understanding of trustee services, processes, and procedures

Experience with recording in a title or trustee capacity

Notary certification preferred

Experience with reverse mortgage services is a plus

Strong attention to detail and organizational skills

Excellent communication skills, both written and verbal

Proficiency in Microsoft Office Suite, particularly Excel

Ability to work independently and collaboratively in a team environment

Strong time management skills and ability to prioritize tasks effectively

Customer-focused mindset with a professional demeanor

Adaptability to changing priorities and ability to work in a fast-paced environment

4 to 5 years experience in semi-voice Mortgage process

Must have excellent verbal communication skills with fluent English and neutral accent

Must have good analytical and cognitive skills

Must have an eye for attention to detail