DGM NAPS - Operations

As an Operations lead, key responsibilities will include overall planning & supervision of the day-to-day business, strategizing process improvements, following up with establishments and persuading them to register on the apprenticeship portal, thereby increasing participation in the apprenticeship program.. Furthermore, DGM will actively engage in capacity building for stakeholders, conducting training sessions, and demonstrating portal functionalities to enhance their understanding and utilization of the platforms. Her/his efforts will play a vital role in fostering successful partnerships and expanding the reach of the apprenticeship initiatives Detailed Scope of Work 1. Strategy: Planning and strategizing the work undertaken by the Division. 2. Ability to generate new leads for expansion of apprenticeship in India, converting leads into clients and supporting the entire apprenticeship lifecycle. 3. Ability to work towards set targets and develop robust tracking mechanisms against the targets. 4. Deep insights into policy and process simplifications that will help increase the update of apprenticeship in India. 5. Identification of new, innovative, and relevant practices across skill development and vocational education space. 6. Working effectively with all stakeholders including but not limited to Ministry of Skill Development & Entrepreneurship, Sector Skill Councils, Third Party Aggregators/ NSDC Partners (Affiliates), Establishments, DGT, Regional Directorate of Skill Development & Entrepreneurship, State Skill Development Missions, IT team etc. 7. Inter departmental coordination within NSDC, State coordination with State Engagement Officers. 8. To be well versed with all offerings provided by NSDC, especially Apprenticeship and Jobs opportunities. 9. Networking with State and Central Government and ensuring timely scheme/ project delivery. 10. Maintaining a comprehensive knowledge database and repository of best practices in the field of demand led skill training/ vocational education/ apprenticeship/ Employment and employability. 11. Target setting for Third Party Aggregators/ Staffing agencies for apprenticeship and jobs opportunities 12. Capacity building and training of Third Party Aggregators/ Staffing agencies on various modules 13. Performance evaluation of Third Party Aggregators/ Staffing agencies on the targets 14. Handling and coordinating with different stakeholders and flexible to work from home in completing deliverables. 15. Skilled in documentation and handling stakeholder management for effective implementation through convergence. 16. Having an in-depth understanding of the Apprenticeship Portal, processes, workflows, functionalities and interactions within modules. 17. To undertake Portal Demonstration for various stakeholders to make the stakeholder understand the different modules, process flow and functionality of the Apprenticeship Portal. 18. To handle grievances of stakeholders pertaining to Apprenticeship Training in general and Apprenticeship Portal in particular. 19. To undertake any other duties assigned by NSDC. Requirements 1. Qualifications: o Master’s degree in Social Sciences/ Public Policy/ Management or related field is highly desirable 2. Experience required: o 10-15 years of relevant experience.