Fiserv
Customer Service Administration - Sr Associate I
Thane, Mahārāshtra, IndiaPosted today
Skills
customer servicecredit card supportlive chat supportprocess improvementcsat measurementtyping speedwritten communicationverbal communicationdecision makingtask organizationfollowing up
Job description
Seeking a Sr Associate I to provide live customer support, resolving credit card queries and ensuring customer satisfaction. The role requires strong communication and decision-making skills, with a focus on accuracy and efficiency. Ideal for candidates with proven customer service expertise and the ability to manage multiple tasks in a fast-paced environment.