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Fiserv

Customer Service Administration - Sr Associate I

Thane, Mahārāshtra, IndiaPosted today

Skills

customer servicecredit card supportlive chat supportprocess improvementcsat measurementtyping speedwritten communicationverbal communicationdecision makingtask organizationfollowing up

Job description

Seeking a Sr Associate I to provide live customer support, resolving credit card queries and ensuring customer satisfaction. The role requires strong communication and decision-making skills, with a focus on accuracy and efficiency. Ideal for candidates with proven customer service expertise and the ability to manage multiple tasks in a fast-paced environment.

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